
Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) page, designed to address your queries and provide clarity on our services. Whether you're curious about our installation processes, delivery options, or the scope of services we offer, you'll find comprehensive answers here. We understand the importance of transparency, and our FAQ section aims to anticipate and resolve any questions you may have. If you don't find the information you're looking for, feel free to reach out to our team directly. We're here to ensure you have all the details you need to make informed decisions and have a seamless experience with our services. Explore the FAQ below to find the answers you seek.
What's the best way to schedule?
"The most efficient way to schedule is by calling us! We offer real-time scheduling and connect you with the nearest technician."
Can you repair or replace same day of the assessment?
"Yes, our technicians come fully prepared to address and resolve issues on the same day of assessment."
What is considered an emergency service?
"Emergency service includes any call requesting same-day assistance. We prioritize needs to prevent ongoing damage and ensure prompt resolution."
How do you assess and price your services?
"We assess the area and provide competitive rates with monthly promotions. The fee is waived upon service completion."
What types of appliances do you install and deliver?
"We specialize in installing and delivering a wide range of appliances, including but not limited to refrigerators, washing machines, dryers, ovens, and dishwashers."
How can I schedule a delivery or installation?
"You can easily schedule delivery or installation through our website during the checkout process. If you decide later, just give us a call before picking up your appliance, and we'll assist you in scheduling."
Do you offer delivery and installation for used appliances?
"Yes, we provide delivery and installation services for both new and used appliances. You can choose these options during the purchase process."
What payment methods do you accept?
"We accept credit cards for all transactions. Unfortunately, we do not accept payments via check."
Can I purchase delivery and installation services separately?
A: Absolutely. You can choose to purchase delivery and installation services during the online checkout process or separately by contacting us before picking up your appliance.
What if there are plumbing issues preventing installation?
"If we encounter normal plumbing issues that hinder installation, we will inform you beforehand to discuss the next steps."
Do you provide upfront pricing for additional work?
"Yes, we offer upfront pricing for any additional work required. We'll provide a detailed quote and waive the assessment fee before proceeding with the work."
Are your technicians licensed and insured?
"Yes, all our technicians are licensed and insured, ensuring professional and reliable services."
How long does it take to receive a confirmation email after purchase?
"You can expect to receive a confirmation email shortly after completing your purchase, confirming the details of your order"
​
What is the pricing structure for handyman services?
"The pricing for our handyman services is determined based on the specific nature and complexity of the work required. Factors such as the type of service, the time involved, materials needed, and any additional considerations influence the overall cost. We provide transparent and fair estimates, and our team will discuss the details with you to ensure clarity before proceeding with the service."
​
Feel free to reach out if you have any other questions or if there's anything else we can assist you with!